S & S Tire Company
  • Goodyear, AZ, USA
  • Full Time

Major Medical, Dental, Paid Vacations, Simple IRA, Paid Holidays, Weekly pay periods


S & S Tire & Auto Service is seeking a highly motivated individual that is interested in delivering best in class customer service. We consider our ideal candidate, for our fast paced environment, to have a positive and outgoing personality while also possessing a desire to provide the best solutions and options for our customers.

Our company, with over 40 years in business, strives to provide a caring and safe work environment and where honesty with the customer and each other is paramount.
Being part of the S & S Tire & Auto Service Team, we as a company, believe in reinvesting in our employees by providing high quality training and having the attitude  that we can always learn more and improve through training. 

Major Duties and Responsibilities:

  • Listening to customer's description of symptoms; clarifying description of problems; conducting inspections; checking vehicle maintenance records; examining service schedules.
  • Develops estimates by costing materials, supplies, and labor; calculating customer's payment, including deductibles.
  • Prepares repair orders (RO) by describing symptoms, problems, and causes discovered, as well as repairs and services required; obtaining approval signatures; entering RO into service database system.
  • Maintains customer rapport by explaining estimates and expected return of vehicle; obtaining customer's approval of estimates; obtaining and providing contact telephone numbers; answering questions and concerns; arranging towing and temporary transportation.
  • Maintains automotive records by recording problems and corrective actions planned.
  • Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Customer Service:

  • Greet customers immediately in a courteous manner
  • Treat customers fairly and with honesty, and demonstrate our commitment to superior customer service and ethical business practices
  • Assist customers in over the phone requests.

Qualifications and Job Requirements:

  • Bilingual is a plus.
  • Current Valid Driver's License
  • Submit to and successfully complete MVR, background check, and pre-employment drug test
  • Schedules will be provided within hours of operation based on business needs.
  • Full Time position.

Benefits:

  • Major Medical Insurance
  • Dental Insurance
  • Paid Vacations
  • Simple IRA
  • Paid Holidays
  • Weekly pay periods

Qualifications required:

  • 1-2 years minimum service writer experience
  • Salary range: $15.00 $20.00 an hour, based on experience

Are you ready to join our team?

If you think you have what it takes to do this job, then the next step is to fill out our online application.

S & S Tire Company
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